Austin Pool Builders

I often say the start of the relationship with the customer, begins when we finish the pool. What do you do when the pool is finished? Do you know how to take care of your investment? If something breaks down, who do you call. Does the company know their product? Can they answer your question? Service after construction. Most sales forces can not. They will push you off to a service company. The service company will not give you too much time for they want to be paid. A good builder will try to fix the problem at no cost right away. A little known secrete is the builder does not want to pay the service company unless he has to. Many years I did startups for builders and they refuse Jandy Pool Equipment d to pay for their mistakes . They tried to blame the sub who would not want to fix the problem. Many times I fixed things for free because I felt bad for the customer. There are many builders like this. Service is rare after the sale. You want someone with a service background or service department to fix the problem. Service after construction.

Research the company do they get regular training, do they have certificates, what kind of training. Service after construction. For example some companies go to training every year. They are willing to learn others never go. They are stuck in their ways and never learn. Pumps

A company should be able to fix the little things this may not seam like much but when the heater breaks and you have a party you will want someone to a least try to fix the problem the warranty company may take several days before they get to your house.

Service after Construction.

Service is a relationship. When you have Genesis Pools build your pool, you will have service at your fingertips. We take pride in taking care of all your needs. Questions changes upgrades, call us and we can help.

Service After Construction